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October 25, 2007


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HR Wench

I have found that when a manager doesn't understand why an employee is ticked at them (or feels the employee shouldn't be mad at all) it is often because the manager has forgotten the huge difference between what they know as a manager of the organization and what the employee knows as a non-manager. The difference in amount and type of organizational knowledge one has can create a lot of different perceptions, not to mention the fact that all people perceive differently anyways.

It goes both ways - when employees are ticked at their manager I find they usually don't know the whole story behind the manager's decision, actions, etc. I look at my job as the HR Manager to remind both groups that perception is reality to not only them, but the other party.

By the way, welcome to the world of HR blogging. I'm not the newbie anymore...yay! :) I look forward to reading more of your posts.


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